Effective Date: February 4, 2026
Roanoke Mechanical (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you.
1. Information We Collect We collect information you provide directly to us, such as when you request a service, contact us via our website, or sign up for communications. This may include your name, email address, phone number, and service address.
2. Use of Information We use the information we collect to:
- Provide, maintain, and improve our HVAC services.
- Send service reminders, appointment updates, and administrative messages.
- Respond to your comments and questions.
3. SMS & Mobile Communication If you provide your mobile phone number, you opt-in to receive text messages from Roanoke Mechanical regarding service appointments, scheduling, and inquiries.
- Message frequency varies.
- Message and data rates may apply.
- Opt-Out: You can unsubscribe from SMS communications at any time by replying STOP to any message.
- Support: Reply HELP for assistance.
4. Sharing of Information No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or lease our customer lists to third partie